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Domain Registration

 Domain Registration FAQ

Click on the topic that most closely relates to your question:

DOMAINS
DNS/NAME SERVERS
REGISTRATION OPTIONS
PRICING

DOMAINS

What are the rules for names?
Names cannot be more than 67 characters long, including the dot(.), and the extensions, (.com, .org, and .net). Letters, numbers, and the dash(-) are all acceptable, but you can't begin or end the name with the dash. DotBiz and DotInfo domains cannot be less than 3 characters in length (excluding the extension).

Can I register multiple domains?
Yes, but at this time, you must fill out a form for each name. However, if you are registering the same name with different extensions, you can do up to five at one time. In the near future, we will be streamlining the process so that you can do as many as you need. Please check back for future developments.

How do I renew my domain?
Renewing your domain name is simple. First you must log into the domain management system using your domain name and your domain password. You will then see the option to renew. Fill out the renewal form and submit it. You can renew your domain for up to ten years. So, for example, if your domain registration still has two years until expiration you will be able to renew it for at most eight years. The sum of years after the renewal cannot be more than ten years.

Can I transfer my domain to you?
Yes. ISOMEDIA will do most of the work if you wish to transfer your domain to us. To transfer your domain to ISOMEDIA please do the following:

  1. Before we initialize the transfer, make sure the email address for the administrative and registrant contact is a valid address.
  2. The domain is unlocked at your current provider
  3. Request the transfer option for your domain on the ISOMEDIA site.
  4. Reply to the verification email that will be automatically sent to the Administrative Contact email address (Please allow up to 24 hours to receive the verification email).
  5. Allow 1-5 days for the current registrar of your domain to approve/decline the transfer. You will be notified as soon as we receive notification on the result of the transfer.
  6. A transfer is a registrar change only and comes with a one year extension to the domain expiration date.

Is it possible for my name to be mis-spelled by your staff during the submission process?
No. The submission process is completely automated and your domain name will be submitted to the Registry exactly the way you spell it during the subscription process.


DNS/NAME SERVERS

What is a name server?
A name server is a computer that can be accessed from the world wide web. Name Servers are identified by numerical addresses (example: 207.115.64.2). If you are hosting your web site at ISOMEDIA, we will add our name servers to your domain name as part of your hosting service. If you wish to use another DNS service or control your own DNS, just let us know what name server addresses to add to your domain name.


REGISTRATION OPTIONS

What is "Private Domain Registration"?
Customers can now choose whether or not they want to display their whois information publicly. The Private Domain Registration Service will allow customer to hide the current whois information associated with a domain from public whois services. Unlike other registrars ISOMEDIA's Private Domain Registration is FREE!
With accordance of the registration agreement and in the interests of ICANN, the whois information may be obtained per requester at our convience.

What is "Domain Parking"?
If you have not decided where your site will be hosted or if you have not created your site yet you will want to "Park" it. "Parking" is setting up a temporary hosting place for your domain name.

What is "Domain Forwarding"?
If available to your domain, you are able to use the Domain forwarding service to forward the domain name to an existing web site.
For example you can forward mydomain.com to the url of http://icann.org. In this case when mydomain.com is entered into the web browser the browser will be redirected to the ICANN web site. (You may choose to mask the url as well, this will cause the domain entered in the browser to appear in the browser url field).

What is "Domain Locking"?
To improve domain security we have implemented a locking feature allowing you to lock/unlock your domaini(s). ISOMEDIA locks all domains by default.

I registered a domain with ISOMEDIA and it still shows "available" when I perform a "whois" search somewhere else.
It takes 24 to 48 hours for the Registry to activate a new domain. During this period the "whois" search will not produce proper results. Depending on which "whois" service you are using, you may see strange messages. Just disregard the messages and check back later.

Pricing Information?

  • Domain Name Registration $11.95/year up to 10 years.
  • Registrant/Owner Transfer - FREE!
  • Transfer Registrar to ISOMEDIA- $11.95 (includes one year extension to the life of the domain)
  • Renewal up to 25 days past registration expiration - $11.95/year
  • Renewal between 25 and 60 days past registration expiration - $89 + $11.95/year

More questions? Please contact us and a sales executive will get right back to you.